Frequently Asked Questions
Everything you need to know about TAFT footwear and services.
How do TAFT shoes fit compared to other brands?
Most of our shoes run slightly large. We typically recommend sizing down if you are between sizes. Please refer to our detailed size guide on each product page for specific measurements.
Where are your products manufactured?
Our footwear is proudly handcrafted by skilled artisans in Spain and Portugal, using high-quality leathers and unique fabrics sourced from top-tier European mills.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn, pristine items. Products must be returned in their original packaging to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected service level.
How should I care for my TAFT boots?
We recommend using a cedar shoe tree to maintain shape and moisture control. For leather, use a high-quality conditioner; for wool or jacquard, a soft brush and specialized fabric protector are best.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.